Shipping Policy

WHERE ARE YOU LOCATED AND WHERE DO YOU SHIP FROM?

We are located in Port Washington, NY. We ship from Port Washington, NY.

WHEN WILL I BE CHARGED FOR MY ORDER?

All orders are charged at the time of checkout. Our systems do not save your payment details past the checkout point for security purposes.

HOW MUCH IS SHIPPING?

Domestic shipping is free for orders $30 and over net of any discounts applied and $4.95 below $30. If you need to return your order, the shipping is on us. 

Unfortunately, we cannot offer free shipping to U.S. territories at this time.

Shipping to Canada is free for orders $40 and over net of any discounts applied, $4.95 for orders between $25 and $40, and $9.95 for orders between $15 and $25. A minimum order of $15 is required.

WHAT CARRIER DO YOU USE?

We partner with USPS and UPS to get your superzero super bars to you! Orders placed within the continental United States are shipped with USPS. Orders placed from Canada are shipped with UPS.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY SUPERZERO PIECES?

Once your order is placed, you’ll receive an email confirming we have received it.  Orders are currently taking 24 hours to complete processing. We are working hard to get your order to you as quickly as possible and we appreciate your patience!

Shipments are usually delivered within 3-4 business days in Continental US after it leaves our warehouse, and 3-6 days in Canada.

Please note that we cannot guarantee ship time to Hawaii, Alaska or to APO, DPO, and FPO addresses located outside of the United States.

DO YOU SHIP INTERNATIONALLY?

We currently only ship to the United States and Canada. 

Additionally, all international sales are considered final as we cannot accept international returns at this time.

WHEN WILL I BE CHARGED FOR MY ORDER?

All orders are charged at the time of checkout. Our systems do not save your payment details past the checkout point for security purposes.

HOW MUCH IS SHIPPING? 

Domestic shipping is free for orders $30 and over net of any discounts applied and $4.95 below $30. If you need to return your order, the shipping is on us. 

Unfortunately, we cannot offer free shipping to U.S. territories at this time.

Shipping to Canada is free for orders $40 and over net of any discounts applied, $4.95 for orders between $25 and $40, and $9.95 for orders between $15 and $25. A minimum order of $15 is required.

WHAT CARRIER DO YOU USE?

We partner with USPS and UPS to get your superzero super bars to you! Orders placed within the continental United States are shipped with USPS. Orders placed from Canada are shipped with UPS.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY SUPERZERO PIECES? 

Once your order is placed, you’ll receive an email confirming we have received it.  Orders are currently taking 24 hours to complete processing. We are working hard to get your order to you as quickly as possible and we appreciate your patience!

Shipments are usually delivered within 3-4 business days in Continental US after it leaves our warehouse, and 3-6 days in Canada.

Please note that we cannot guarantee ship time to Hawaii, Alaska or to APO, DPO, and FPO addresses located outside of the United States.

DO YOU SHIP INTERNATIONALLY?

We currently only ship to the United States and Canada. 

Additionally, all international sales are considered final as we cannot accept international returns at this time.

DO YOU ACCEPT RETURNS?

Yes we do! Check our policy here